Our return policy lasts for 7 days. You can send back the item for a refund within 7 days of purchase.
All items must be returned in original condition unused, unsealed, original packaging, and tags attached to the product. All items sent for a return first go through a quality inspection process to make sure that these are returned in the original condition. If a product is returned to us in an inadequate condition, we reserve the right to return it to the customer. To complete the return process, we need a receipt or proof of purchase.
Note:
Damaged or incorrect product received. (Video proof of unboxing required)
Product not meeting customer expectations (change of mind not applicable)
Customer is responsible for return shipping costs. Please ship returns
Sale Items Returns Policy
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Returns Shipping
To return your product, you should mail your product to our warehouse.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a full refund (minus original shipping costs) will be processed to your original payment method within 14 business days.
Privacy policy
This Privacy Policy describes how www.shoppingmarts.pk (the “Site” or “we”) collects, uses, and protects your Personal Information when you visit or make a purchase from the Site. When you visit the Site, we collect certain information about your device, your interaction with the Site including register on the website, subscribe to a newsletter, place an order, fill out forms and surveys, using features and resources we have offered on our site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
The Information we collect
We may collect personal information including name, contact information including email and contact numbers, information about shipping addresses, postcode, credit card information, preferences, and interests. We may also collect other information relevant to customer surveys, offers, and subscriptions. Users may, however, can visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to provide personal identification information, except that it may prevent them from engaging in certain Site related activities. We may collect information about Users whenever they interact with our Site. We may also collect information including browser name, the type of computer/device, and other technical information about Users such as the operating system and the Internet service providers to visit and interact with our site.
How do we use your information?
To manage internal customer database and record-keeping
To improve our products and services based on your feedback and information
To send the periodical newsletter and other information
To conduct surveys and market research by contacting you via email, phone, or mail. This will help us to improve our website and to customize it according to your interests.
To improve our customer service and customer experience and to extend support to our customers.
To personalize user experience and to improve our Site:
To process transactions and orders; we do not share this information with outside parties except if it is necessary to provide the service.
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Information Retention: When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
User Information Security
We are committed to secure to your information from unauthorized access or use. We prevent unauthorized access or disclosure by putting in place needed and suitable measures to protect and secure the information.
How do we use Cookies
A cookie is a small amount of information that gets downloaded to your computer or device when you visit and use our Site. Our Site may use “cookies” to enhance the user experience. A user’s web browser places cookies on their devices for record-keeping purposes and oftentimes to track information about them. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. Users may choose to set their web browser to refuse cookies or to alert when cookies are being sent. If they do so, it might result in improper functionality of some pages or features on our website.
Privacy Policy Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage users to visit this page often to stay informed about the changes and medications.
Your acceptance of these policies and terms
By using this Site, you signify your acceptance of these policies and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions/queries about this Privacy Policy and terms, the practices of our site, or your dealings with this site, please contact us at:
